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NDIS Level 2 & Level 3 Support Coordination in the Hills District and Northern Suburbs of Sydney.

Mora Disability provides expert Support Coordination and Psychosocial Recovery Coaching across Sydney's Northern Suburbs and the Hills District. With over a decade of experience in the disability sector, we understand the NDIS processes and the challenges participants face. Our personalised support is designed to empower individuals with confidence and self-advocacy.

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Problem-Solving and Guidance

We identify challenges, create solutions, and minimise risks, empowering participants to take control of their NDIS journey.

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Cultural and Language Support

Fluent in both Mandarin and Cantonese, we bridge cultural and linguistic barriers, ensuring Chinese families have seamless access to the NDIS.

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10+ Years of Trusted Expertise

Whether it’s managing plans, resolving challenges, or building meaningful community connections, our expertise ensures that you are in capable, caring hands every step of the way.

Why Choose Us

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Independent Provider

Advice that's free from conflicts of interest — we don't deliver other NDIS services and don't employ support workers directly

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Participant-Led Support

Your goals and choices guide every decision.

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Complex Needs Expertise

Experienced in both Level 2 and Level 3 Support Coordination.

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Tailored Support Plans

Every participant receives personalised guidance and strategies.

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Clear Communication

We explain the NDIS in plain English and keep you informed every step of the way.

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How We Can Help You

At Mora Disability, we deliver personalised support to empower NDIS participants to achieve independence and a fulfilling life. Our services include Support Coordination and Psychosocial Recovery Coaching tailored to meet individual needs.

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Level 2 Support Coordination

Our experienced team supports individuals across a wide range of disabilities, combining expert guidance with administrative excellence. We help you navigate the NDIS system, manage service agreements, and streamline essential tasks to ensure a smooth and stress-free experience.

Understand and use your NDIS plan effectively

Connect with the right services and supports

Manage appointments and resolve challenges

Build confidence to navigate the NDIS independently
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Level 3 Specialist Support Coordination

Our Level 3 Specialist Support Coordination is designed for participants facing complex, high-risk, or unstable circumstances. With specialist skill and experience, we work quickly to stabilise your situation and coordinate across multiple systems, so nothing falls through the gaps.

Resolve points of crisis and reduce risk

Coordinate across health, housing, and justice systems

Simplify complex or unstable support environments

Transition back to Level 2 once things stabilise
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Psychosocial Recovery Coaching

Our Psychosocial Recovery Coaching is designed for participants with a primary diagnosis of psychosocial disability. With a strong focus on mental health, our recovery coaches work closely with you to set meaningful goals and create actionable strategies for your recovery journey.

Create a personalised, recovery-focused plan

Access mental health services and community resources

Develop skills to overcome challenges and stay on track

Gain confidence to take control of your recovery and future

Support That Puts You First

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At Mora Disability, we are dedicated to empowering NDIS participants to lead independent, fulfilling lives. Founded on the belief that everyone deserves the tools and guidance to thrive, we bridge the gap between complex systems and meaningful outcomes. Led by founder Michael, who brings over a decade of transformative work in the disability sector, our approach is built on trust, compassion, and tailored solutions.


We provide independent Level 2 & Level 3 Support Coordination and Psychosocial Recovery Coaching with a strong focus on transparency, choice, and participant empowerment. As trusted NDIS intermediaries, we work solely in your best interest, without conflicts of interest from delivering multiple support services. This means your personal information remains private, your funding decisions stay in your control, and your supports are guided by what works best for you.


We help you navigate the NDIS with confidence, ensuring your plan is used flexibly and effectively, and aligned with your goals, especially as you build independence in your own home and community.

"Our goal is to provide more than just services; we’re here to empower individuals with the confidence and knowledge to navigate their path." – Mora Disability Founder Michael

Who We Help

Mora Disability proudly supports a diverse range of individuals within the NDIS community. Our services are tailored to assist:

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NDIS Participants

Whether you’re new to the scheme or have an established plan, we’re here to help you navigate your journey with confidence and clarity.

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Individuals with Complex Needs

We specialise in supporting participants with multiple or high-level needs, ensuring a seamless approach to services and supports.

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People with Psychosocial Disabilities

Our Recovery Coaching empowers individuals with mental health conditions to set meaningful goals and thrive in their recovery.

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Families and Nominees

We work closely with loved ones, providing guidance and support to help you advocate for your family member's needs.

How We Work With You

Step 1

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Create a Personalised Plan

We will develop a tailored plan based on your goals and needs. Support Coordination will include connecting you with services and providers, while Recovery Coaching will focus on building resilience and achieving your recovery goals.

Step 2

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Access Services and Support

Mora Disability will help you find and connect with the right services, manage appointments, and resolve challenges as they arise so you can focus on what matters most.

Step 3

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Build Confidence and Independence

As we work together, we will support you in gaining the skills and confidence to navigate your NDIS plan or recovery journey independently, empowering you to achieve your long-term goals.

Step 4

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Regular Check-Ins

We provide regular check-ins to review your progress and adjust your plan if needed, ensuring your supports continue to meet your evolving needs.

Frequently Asked Questions

  • How do I apply for the NDIS?

    To apply for the NDIS, you must meet specific eligibility criteria, including having a permanent disability that significantly impacts your daily life, being under 65 years of age at the time of application, and being an Australian citizen, permanent resident, or Special Category visa holder. If you’re not currently receiving NDIS support but wish to apply, call the NDIS on 1800 800 110 to request an Access Request Form. 

  • What is Support Coordination?

    Support Coordination is an NDIS service that helps you make the most of your plan. A Support Coordinator works with you to understand your plan, connect with the right services, and navigate the NDIS system. They help manage service agreements, resolve challenges, and build your confidence to independently coordinate your supports over time. At Mora Disability, our goal is to make your NDIS journey simple, effective, and empowering.

  • Who can access Support Coordination?

    Support Coordination is funded when it’s deemed reasonable and necessary for your needs. This funding allows a Support Coordinator to help you connect with services and make the most of your plan.  Check your plan or speak to your NDIS planner—we’re also happy to help you understand it.

  • What is Psychosocial Recovery Coaching?

    Psychosocial Recovery Coaching is a service designed to support participants with a psychosocial disability. Our Recovery Coaches work alongside you to create personalised, recovery-focused plans and help you achieve your goals. They’ll connect you with mental health services, build your resilience, and empower you to take control of your recovery. This service is all about helping you feel confident, independent, and supported on your journey to long-term well-being.

  • Who receives Recovery Coach Funding?

    Recovery coach funding is typically included in NDIS plans for individuals with psychosocial support needs. However, choosing a recovery coach is entirely optional—if you feel it’s not the right fit for you, you’re not obligated to include one in your plan.

  • What is Psychosocial Disability?

    Psychosocial disability happens when a mental health condition interacts with social or environmental barriers, affecting your ability to fully participate in daily life. It can result from conditions like depression, anxiety, schizophrenia, bipolar disorder, PTSD, OCD, personality disorders, eating disorders, and substance use disorders. 

  • What is the difference between Support Coordination and Psychosocial Recovery Coaching?

    Support Coordination is about helping you navigate the NDIS—connecting you with services, managing providers, and building your confidence to use your plan independently. On the other hand, Psychosocial Recovery Coaching is designed specifically for participants with a psychosocial disability. It focuses on supporting your mental health and recovery. While both services empower you, Recovery Coaching places a stronger focus on mental health and personal growth.

  • Can my NDIS plan include both a Support Coordinator and a Recovery Coach?

    Depending on your plan or situation you may choose to have both. Your NDIS budget allows flexibility to use both Support Coordination and Recovery Coaching if they are funded in your plan. 

  • What's the difference between Level 2 and Level 3 Support Coordination?

    Level 2 helps you implement and manage your plan day-to-day, connecting you with providers and building your confidence over time. Level 3 is for more complex, high-risk, or crisis circumstances, and is typically more intensive and time-limited. Your plan can include both if your circumstances change.

  • Do you offer support in languages other than English?

    Yes. Our team is fluent in Mandarin and Cantonese, bridging cultural and linguistic barriers so Chinese families and other culturally and linguistically diverse communities can access the NDIS with confidence.

  • What areas do you service?

    Mora Disability is based in Sydney's Northern Suburbs and Hills District, and provides Support Coordination and Psychosocial Recovery Coaching across all of Sydney, including surrounding areas such as Castle Hill, Carlingford, Baulkham Hills, and Kellyville.