Support Coordination and Support Connection

Support Coordination: Simplifying Your NDIS Journey

Navigating your NDIS plan can be complex, but Mora Disability is here to provide a guiding hand, offering relief and reassurance every step of the way. Based in Western Sydney, we specialise in Support Coordination, providing tailored services that help you make the most of your NDIS funding. Fluent in Mandarin and Cantonese, we bridge cultural and linguistic barriers, ensuring Chinese families and culturally diverse communities have seamless access to the NDIS.

What We Do

Your NDIS plan is full of opportunities, but understanding how to use it effectively can be overwhelming. Here’s what you can expect when you choose Mora Disability:

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Personalised Guidance

We focus on understanding your unique goals and challenges. Our team works with you to create a tailored strategy, ensuring your NDIS funding is used effectively to achieve both short- and long-term objectives.

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Access to a Wide Network of Trusted Providers

With connections to a vast network of reliable local providers, we identify the best services to suit your needs, whether it's therapy such as physiotherapy or speech therapy, community participation activities like sports clubs or art classes, or daily living support such as personal care or meal preparation.

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Coordinating Services

We act as the central link between you and your service providers, arranging appointments, coordinating services, ensuring everything runs smoothly, and monitoring your progress.

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Building Confidence and Independence

Beyond coordinating your services, we empower you to develop the skills and confidence to manage your NDIS plan independently. This includes guiding you through the system and effectively communicating with providers, ensuring you feel capable and in control.

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Ongoing Support and Guidance

As your needs evolve, we ensure your support remains aligned with your goals. We guide you through NDIS processes and advocate with service providers to safeguard your best interests and maintain quality care.

How We Help

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Navigate NDIS Processes

Simplifying the NDIS Participant Portal (myplace) and other complex systems so you can focus on your goals.

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Plan, Connect, and Monitor

Helping you select providers, coordinating services, and ensuring your supports meet your needs.

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Increase Community Participation

Encouraging greater involvement in meaningful activities and fostering resilience and independence.

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Prepare for Plan and Goal Reviews

 Supporting you in reviewing and updating your NDIS plan to align with your evolving needs and aspirations.

Mora Disability is dedicated to simplifying our participants' NDIS journey. Our expertise in multicultural support coordination ensures that every participant, regardless of their background, receives the tailored assistance they need to thrive. We understand the unique cultural and linguistic needs of Chinese families and culturally diverse communities, and we bridge these barriers to ensure seamless access to the NDIS. Support Coordination is funded separately in your NDIS plan so that it won’t impact your budget for other supports.

Support Coordination

Frequently Asked Questions

  • What is Support Coordination?

    Support Coordination is a service funded by the NDIS to help participants understand and use their NDIS plans effectively. It involves connecting you with service providers, coordinating supports, and ensuring everything runs smoothly so you can achieve your goals.

  • Who can benefit from Support Coordination?

    Support Coordination is ideal for NDIS participants who need assistance navigating the system, managing multiple service providers, or addressing complex needs. It’s particularly beneficial for participants with language barriers, limited support networks, or those new to the NDIS.

  • What does Mora Disability’s Support Coordination include?

    At Mora Disability, our Support Coordination services cover:

    • Personalised guidance to help you use your funding effectively.
    • Access to trusted providers for therapy, daily living, and community activities.
    • Service coordination to arrange appointments, monitor progress, and ensure smooth delivery.
    • Building independence by teaching you to manage your plan confidently.
    • Ongoing support and advocacy to resolve challenges and adapt to changes in your circumstances.
  • How does Support Coordination help with community participation?

    We connect you with activities and programs that align with your interests and goals, such as sports clubs, art classes, or volunteering opportunities. These connections help build resilience, independence, and a sense of belonging in your community.

  • Can Support Coordination assist with my NDIS plan review?

    Yes! We support you in preparing for your plan review by helping you evaluate your progress, update your goals, and ensure your NDIS plan continues to meet your evolving needs.

  • Is Support Coordination funded separately in my NDIS plan?

    Yes, Support Coordination is funded separately under the Capacity Building category in your NDIS plan. It does not impact the funding allocated for your other supports.

  • How does Mora Disability provide culturally sensitive Support Coordination?

    Fluent in Mandarin and Cantonese, our team bridges cultural and linguistic barriers, ensuring Chinese families and culturally diverse communities have seamless access to the NDIS. We understand the importance of cultural values and tailor our services to meet your unique needs.

  • How does Mora Disability connect me with trusted providers?

    We have access to a wide network of reliable local providers, including therapists, personal care providers, and community services. Based on your needs and goals, we recommend the best providers to ensure you receive quality, personalised support.

  • Can you help me navigate the NDIS Participant Portal (myplace)?

    Absolutely! We guide you through using the myplace portal, ensuring you can access your plan, manage funding, and track progress with ease.

  • What if my circumstances or needs change?

    We provide ongoing support to adapt to any changes in your circumstances. If challenges arise, we advocate on your behalf to resolve issues with service providers or the NDIS, ensuring your needs are continuously met.

How We Work With You

Step 1


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Create a Personalised Plan

We will develop a tailored plan based on your goals and needs. Support Coordination will include connecting you with services and providers, while recovery Coaching will focus on building resilience and achieving your recovery goals.

Step 2


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Access Services and Support

Mora Disability will help you find and connect with the right services, manage appointments, and resolve challenges as they arise so you can focus on what matters most.

Step 3


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Build Confidence and Independence

As we work together, we will support you in gaining the skills and confidence to navigate your NDIS plan or recovery journey independently, empowering you to achieve your long-term goals.

Step 4


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Create a Personalised Plan

We provide regular check-ins to review your progress and adjust your plan if needed, ensuring your supports continue to meet your evolving needs.